Complete web based loyalty platform that allows an airline or retail community to manage their members and partners.
Đang xem: Loyalty plus là gì
End to end solution for airline, retail and leisure businesses. Complete solution and application interface for end users and loyalty program owners.
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Pros: Flexible, we have a lot of partners some with discounts others with points and each have different rules. We can extract reports per member, community or partner, these reports can even be customized to our suppliers needs (eg debit orders, funeral or benefit extract, commission report ). With Campaign Manager we can send e-mails and Sms’e to our members. Even invoices to our partners. We have been with Loyalty Plus since 2004 growing from 3 to 31 communities, they are always open for new development and changes.
Cons: We see development as a push of a button, but they say it’s a lot of coding (secret word IT people use)
Overall: Apart from the ease of use and user-friendly approach, it helps us to build and maintain a unique database which enables us to do more target driven marketing promotions for our clients.
Pros: Ease of use – like the way that each section is group together, example member and partner accounts.
Cons: Response time for Customer Support is too slow – waiting period for support creates problem with in-house client base.
Pros: The pricing – value for money (low cost of ownership). The fact that the system is completely scalable, customisable and very competitive.The technology LoyaltyPlus uses is proven, and everything is cloud hosted. LoyaltyPlus continually improves their offering, and have been doing so for over 25 years. They are available internationally.From a front-end brand perspective, this software keeps customers loyal to the brand which provides a cutting edge competitiveness which speaks for itself. Customers love freebies – being rewarded and being made to feel special, and I highly recommend LoyaltyPlus’ software when it comes to improved return on investment. The liability invested in the programme will definitely be gained and much more.
Cons: The ease of use and functionality could be improved upon, and the product mix will take time to develop and mature.
Overall: What a great company, excellent customer service, and very competitive pricing. They really rate top amongst the best loyalty programs.
Overall: This software has been able to manage the records of all the Frequent flyers and its very easy to find details.
Pros: The software is easy to use and able to browse the different functionality easily. Also the functions are well defined
Cons: Well Since i have very limited access will not be able to advise on that. But still would prefer to have a good attractive presentation.