An error occurred while updating
This is a common type of error that can occur any time a game is updated or installed on Steam
The error results when Steam is not able to complete the installation. The specific reason for the error will be shown in the parenthesis at the end of the error message.
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Basic Steam Troubleshooting
The following fixes will resolve most update and installation errors with Steam. They can be performed with a minimal amount of technical knowledge.
It”s always a good first step to make sure that you restart Steam as well as your computer.
Restarting the computer flushes all kinds of system states and caches, while resetting other programs and releasing locks on files and other resources.
Clear Tải về Cache
Clearing the Steam tải về cache will cause the Steam client to flush locally cached configuration data and acquire it from the Steam servers again.
Navigate to your Steam -> Settings -> Downloads -> Clear Tải về Cache
Repair Library Thư mục
The Steam library thư mục contains all of your installed games on disk. These folders need to be writable by all users in order to update properly. Sometimes these user permissions break and need to be refreshed.
Navigate to your Steam -> Settings -> Downloads -> Steam Library Folders -> Right nhấp chuột on thư mục -> Repair Thư mục
Verify Local Files
Sometimes files on hard-disks and other storage devices become corrupted because of bad hardware, software crashes, power surges etc. Steam can verify the correctness over installed game files and fix them if necessary.
Find trò chơi in Library -> Manage menu -> Properties -> Local Files -> Verify Integrity of trò chơi Files
Change Tải về Region
The Steam nội dung system is divided into geographical regions. The Steam client automatically detects its current region and uses nội dung servers located in that region for best performance. Sometimes, servers in a specific region may be slow, overloaded or have a hardware failure causing tải về issues. It is advisable to temporarily switch to a different tải về region to use another set of nội dung servers.
Steam -> Settings -> Downloads -> Tải về Region. You may need to test several regions other than your own.
The Steam installer can be downloaded here: (http://store.a.viettingame.vn.com/about/) and reinstalled to the same location where it is already installed.
This may fix potential issues with Steam client and service files. Installing into same location will preserve all installed games.
WARNING! Uninstalling Steam will delete all game nội dung.
Move trò chơi Thư mục
It can be very helpful to test the issue by installing on an alternate hard drive. If one is already available, you can create a new Steam library thư mục on this drive. You can then install new games into this Steam library thư mục or move already installed games there.
Steam -> Settings -> Downloads -> Steam Library Folders -> Add new Library thư mục
If the error is still occurring after following the fixes outlined above, it is possible that something outside of Steam is responsible.
Because these are advanced troubleshooting steps, we highly recommend that you liên hệ a local IT a.viettingame.vn specialist in your area for further assistance with these steps.
Refresh Local Network Hardware
This includes restarting all modems & routers. Network hardware can get into slow/broken state after running for a long time.
Update System & Drivers
Make sure your operating system and hardware drivers are all up to date.
For Windows: Start → tìm kiếm “update” → run “Kiểm tra for Updates”
For Mac: drivers cannot be updated separately; only the operating system can be updated.
Certain firewalls may prevent Steam from talking to its servers. You”ll want to work with a tech a.viettingame.vn specialist to ensure that the Firewall is not interfering. You may even need to temporarily disable it for testing purposes. It may be necessary to add exceptions in your firewalls for Steam.
Investigate Anti-Virus Software
AV software hooks very deep into user systems and can affect disk and network operations which will cause issues with Steam. Some games also use copy protection technology that can appear as malicious software to an AV scanner, resulting in potential false-positive alerts.
You”ll want to work with a tech a.viettingame.vn specialist to ensure that your AV software is not interfering with Steam. You may even need to temporarily disable it for testing purposes. It may also be necessary to add exceptions for Steam in your AV configuration (for example, excluding Steam Library folders from live monitoring services).
Investigate Other Programs & Services
Any software that modifies or monitors system, disk or network activity can cause issues while downloading or running a game. These programs and services can run in the background and are typically associated with software lượt thích Anti-Virus, ad-blockers, web-optimizers, firewalls, system cleaners, recording software, proxies, performance boosters etc.
You”ll want to work with a tech a.viettingame.vn specialist to ensure that these services & programs are not interfering with Steam. You may even need to temporarily disable them for testing purposes.
Some users overclock their hardware to gain more performance while running their system outside of manufacturer recommended settings. This can cause memory and file corruption and should be disabled (usually in the computer BIOS).
Test Trực tuyến Connection
Some Internet providers cache or compress trực tuyến data to save bandwidth (especially cellphone networks). This can cause issues with Steam. It is a good idea to test the issue by connecting to an entirely different network, preferably from a different service provider.
Kiểm tra Hard Drive for Errors
All storage drives/devices can be affected by file corruption, especially if it is older or running under a heavy load. You”ll want to work with a tech a.viettingame.vn specialist to investigate possible issues with your Hard Drive
For Windows: My PC → Right Nhấp chuột on Drive → Properties → Tools → Error checking
For Mac OSX: Disk Utility → Nhấp chuột on Drive → Nhấp chuột First Aid (For older OSX versions: nhấp chuột Repair Disk Permissions)
Kiểm tra RAM for Errors
Memory errors can cause issues with the Steam installation process, as well as gameplay. You”ll want to work with a tech a.viettingame.vn specialist to investigate possible issues with your system memory.